Privacy Policy

1. Information We Collect

Travel Station collects the following types of information:

• Account Information: Name, email address, phone number, date of birth, and nationality when you create an account.
• Booking Information: Passport details, traveler names, and contact information provided during the booking process.
• Payment Information: Payment is processed by Paystack. We do not store your full card number, CVV, or bank credentials on our servers.
• Usage Data: IP address, browser type, pages visited, and interaction patterns to improve our service.
• Communication Data: Support ticket messages and email correspondence.

2. How We Use Your Information

• To process and manage your flight bookings.
• To verify your identity and prevent fraud.
• To communicate booking confirmations, updates, and support responses.
• To process payments and wallet transactions.
• To send marketing communications (only with your consent — you can unsubscribe anytime).
• To improve our services and user experience.
• To comply with legal and regulatory obligations.

3. Data Sharing

We share your information only when necessary:

• Airlines: Traveler details are shared with airlines to complete your booking and issue tickets.
• Payment Processors: Payment data is shared with Paystack for secure transaction processing.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.

We do not sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures to protect your data:

• All data is transmitted over SSL/TLS encrypted connections.
• Passwords are hashed using bcrypt with high-cost factor.
• Authentication tokens are stored as httpOnly cookies to prevent cross-site scripting.
• Payment processing is PCI DSS compliant through Paystack.
• Access to personal data is restricted to authorized personnel only.

5. Cookies

Travel Station uses essential cookies to:

• Maintain your authentication session.
• Remember your currency and language preferences.
• Protect against cross-site request forgery.

We do not use third-party advertising or tracking cookies.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your account and personal data, subject to legal retention requirements.
• Objection: Object to the processing of your personal data for marketing purposes.
• Portability: Request a machine-readable copy of your data.

To exercise any of these rights, contact us at support@travelstation.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Booking records are retained for a minimum of 6 years for financial and regulatory compliance. You may request account deletion at any time by contacting support.

8. Children's Privacy

Travel Station is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of Travel Station after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries, please contact us at support@travelstation.com.